Terms of Service
Last updated: 2026-02-14
These Terms of Service ("Terms") govern use of the Rezask platform. By creating an account or using the platform you accept these Terms. If you do not accept them, do not use the platform.
The service
Rezask is a software service (SaaS) that lets service businesses — salons, barbers, clinics, spas and similar — take online bookings and manage customers, staff and related operations. Scope, plans and features may change over time.
Role of the platform
Rezask provides software infrastructure only. It is not a party to the service relationship between businesses and their customers. The business is responsible for the quality, price, performance or cancellation of the services it offers; Rezask cannot be held liable in disputes arising from that relationship.
Beta period
Rezask is currently in a pre-incorporation free beta. During the beta: the service is provided "as is" with no uptime guarantee; features may be added, changed or removed without notice; certain features such as SMS and WhatsApp notifications may be disabled. Data collected during the beta is deleted or anonymised when the beta ends; details are in the Privacy Policy. The transition to paid plans will be announced reasonably in advance; there is no automatic charging.
Accounts and responsibilities
You are responsible for the accuracy and confidentiality of your account credentials, and for all activity under your account. A user opening a business account represents that they are authorised to act for that business. Permissions granted to staff accounts are under the business owner's control.
Fees
The platform is free during the beta. When paid plans launch, prices will be published VAT-inclusive on the pricing page; price changes will be announced at least 30 days in advance and existing subscriptions continue at the old price until the end of their billing period. Payments are processed by iyzico. An unconditional 14-day refund right applies.
Acceptable use
You may not use the platform for unlawful purposes, to send spam or unsolicited messages, to process others' data without authorisation, to probe or bypass security, to create excessive automated load, or to reverse engineer the software. Businesses must process their customers' data in compliance with KVKK and applicable law. Violations may lead to suspension or termination.
Data and KVKK
For customer data entered by businesses, the business is the data controller and Rezask the processor. Rezask processes such data only to provide the service; details are in the Privacy Policy and KVKK Notice. On account closure, data is deleted or anonymised subject to statutory retention periods.
Intellectual property
All rights in the platform, software, design, trademarks and content belong to Rezask. A subscription grants only a non-exclusive, non-transferable right to use the service. Content your business uploads (logo, images, text) remains yours; you grant us the right to use it to provide the service.
Suspension and termination
You may close your account at any time from the panel. Rezask may suspend or terminate accounts for breach of these Terms, legal necessity or security risk. On termination you will be given the opportunity to export your data within statutory periods.
Limitation of liability
The service is provided "as is"; uninterrupted or error-free operation is not warranted. Rezask is not liable for indirect damages including lost profits, reputational harm or data loss. In any event, Rezask's total liability is limited to the fees you paid in the 12 months preceding the claim (or TRY 1,000 for free usage). Mandatory consumer rights remain unaffected.
Indemnity
You agree to indemnify Rezask against third-party claims arising from your use of the platform in breach of these Terms or the law, or from your relationship with your customers.
Changes to these Terms
These Terms may be updated. Material changes will be announced in-app or by e-mail; continued use after a change constitutes acceptance of the current Terms.
Governing law and jurisdiction
These Terms are governed by the laws of the Republic of Türkiye. The Istanbul Courts and Enforcement Offices have jurisdiction. Consumers retain their rights to apply to consumer arbitration boards and consumer courts.